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Agent Enquiries

Our Helpdesk Support is here to address your inquiries, provide guidance, and offer solutions to any challenges you may encounter while assisting prospective students in their educational journey. 

How to Reach Us: 

Email: For non-urgent inquiries and support, you can email us at [email protected] . We strive to respond to your queries within 24-48 hours during business days. 

Phone: If you require immediate assistance or have an urgent matter, you can reach our Helpdesk Support team by calling 1300 967 477. Our phone lines are open from 9am – 5pm Sydney time. 

Support Services: Our dedicated Helpdesk Support team is here to assist you with a wide range of services, including but not limited to: 

  • Application and Admissions Support: We can guide you through the application process, provide updates on admissions requirements, and assist with any issues related to student applications.  
  • Program Information: If you need detailed information about our academy’s programs, entry requirements, course structures, and academic offerings, we are here to help.  
  • Updates and News: Stay informed about the latest developments at SAHE, including new program launches, scholarship opportunities, and events.  
  • Training and Resources: Access to training sessions, educational resources, and marketing materials that will enhance your knowledge about our academy and better equip you to guide prospective students.  
  • Commissions and Payments: Our support team can provide you with information regarding commission structures, payment processes, and any other financial inquiries.  
  • Code of Ethics and Compliance: We are committed to upholding ethical standards in student recruitment. If you have any questions regarding our Code of Ethics or compliance guidelines, feel free to ask.  
  • Troubleshooting and Technical Support: If you encounter any technical difficulties on our website or with our online systems, our team will assist you in resolving them promptly.